Privacy policy v21.1

Jack Tree Privacy Policy

Privacy Policy Statement of the Jack Tree Online We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable Sri Lanka Data Protection and consumer legislation from time to time in place. When you search on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password.

We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (eg the URL you came from, IP address, domain types like .lk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service. We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office.

We use your information only for the following purposes.

• For statistical or survey purposes to improve this Website and its services to you
• To serve website content and advertisements to you
• To administer this website
• If you consent, to notify you of products or special offers that may be of interest to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights.


When you create an account
When you create an account online you will be given the option to receive information from us by post, e-mail or telephone, about products, promotions or special offers which we feel may be of interest to you.



  1. You can simply create your account by using your email and password.
  2. SSO - Alternatively you can choose to use Facebook or Google Login. In this case a person signs up for the app using Facebook/Google  Login, an account is created for them, and the authentication step is taken care of by Facebook or Google.
    1. Login via Google account
      We are using your google account name, email and profile image to create your account. Once you create an account we are just matching your email with a linked google account. Your google profile related information only used for your authentication. Any time you can delete this collected data by sending email to [email protected]
    2. Login via Facebook account
      We are supporting you to connect your facebook account with jacktree profile only for authentication purposes. We collect your email and name and profile image to create your jacktree membership.



Personal details

Name, mailing address, email address, telephone number, date of birth, and gender.

Professional information

Organisation/employer/educational institution, curriculum vitae (resumé), qualifications, references.

Your preferences, interests and location

We may keep a record of what you have told us about how you like to be contacted (e.g. by emails only) and what you would like to receive (e.g. information about our conferences, courses or publications). Sometimes we collect information about topics that interest you (e.g. tuberculosis or tobacco control), and your location, so we can contact you about topics that are relevant to you.

Your affiliations

We may also collect and record (process) any other relevant information you share with us about yourself, including your affiliations with related organisations or your employer. Particularly for employment and membership services, we record any relevant affiliations you may have.

2.2. Data we collect automatically

When you use our websites, we collect your personal data using “cookies”.  You can find more details in our Cookie Policy (section 7 below).

2.3. Data we collect from third parties and partners

When we receive personal data from another company or partner, we will ensure that your personal data was collected legally.

2.4. If you are under 16

If you are aged under 16, you must get your parent/guardian’s permission before you provide any personal data to us.


​Jacktree uses the personal data we collect for a number of purposes, including but not limited to:

  1. make and manage payments
  2. manage our relationship and communicate with you
  3. respond to requests, complaints or queries
  4. verify your membership
  5. manage our courses, events and conferences
  6. conduct surveys, analysis and market research
  7. send you correspondence and communicate with you
  8. communicate with regulators, legislators and partners
  9. administer our websites and to troubleshoot and run data analysis
  10. generate reports on our work, services and events
  11. monitor website use for visitor location, website traffic and personal data
  12. process your application for a job
  13. ensure we fulfil your employment contract
  14. meet our legal obligations, for instance to perform contracts between you and us, or our obligations to
  15. regulators, government and/or law enforcement bodies
  16. establish, defend or enforce legal claims.


We may use your personal data to send you information about the work of&nbspJacktree, and about our products and services, such as our&nbsp​ads updates, membership and&nbsp​news. This might be by email, telephone, or post, but only with your express consent.

You can change your marketing preferences at any time by clicking on the “unsubscribe” link in the footer of our emails, or by writing to us, emailing us or phoning us.  All details can be found in section 10 (How may I contact&nbspJacktree about its privacy policy?).

To enable us to personalise our communications in line with your interests, we may use some profiling in order to make a service more suitable, effective, and beneficial to you. This profiling is in line with the data we say that we collect from you, as laid out in section 2 of this policy (What personal data do we collect?).


Jacktree  will not sell or share your personal data with any third party, and you will not receive marketing from any other companies or organisations as a result of giving us your details, unless you expressly give permission. In addition, we will not sell any information about your web browsing activity.



You are under no obligation to provide us with your personal data.  However, if you wish to benefit from a service, sign a contract with Jacktree, or use our websites, there is some information that you will need to provide.

If you do not submit such information or let us access it, this may prevent us from being able to provide you with products and services, or otherwise interact with you.

We will tell where such information is required before we collect it. You have the following rights in relation to your personal data:

Access: The right to request access to and have a copy of your personal data and to find out how your data is being used and how we obtained your personal data

Modification: You can ask us to update or change the data we have about you

Rectification:  You can have any inaccuracies in your personal data corrected. This includes the completion, updating or deletion of personal data that is inaccurate or which is out of date

Erasure (“right to be forgotten”)You can ask us to delete all your personal data in certain circumstances via email [email protected] (e.g. if the data is no longer necessary for the purposes for which it was collected,if you need to delete everything from our database)

Objection: You can object to us processing your personal data in certain circumstances

Objection to marketing:  Please see section 3 (How do we use your personal data?) for information about how to opt-out of direct marketing communications

Portability: You can ask us to transfer your personal data electronically to you or another organisation in certain circumstances

Restriction: You can ask us, subject to some verifications, to restrict the processing of your personal data if you think, inter alia, your personal data is not accurate or no longer needs to be processed by us for some specific purposes

Withdrawal of consent: Where we rely on your consent to process your personal data, you can withdraw consent at any time


When  Jacktree becomes aware of the death of a person, their personal data will be deleted. You have the right to complain to the relevant supervisory authority or court.


Jacktree works hard to ensure our physical and technical systems are secure. We take careful precautions to protect all personal data on our database, including using encryption and monitoring access to our secure networks and systems.

We also take care to ensure we have secure systems for processing your payment information, such as your credit card or debit card details. Despite our best efforts to protect your personal data electronically, we cannot guarantee the security of information sent over the internet.  Jacktree cannot accept liability for information that is illegally intercepted or changed after it has been sent.


Whenever we collect or process your personal data, we will only keep information about you for as long as we need to fulfil the purposes for which we are processing your personal data. Your personal data is retained for the duration of your relationship with Jacktree . Beyond that, we will only keep your data if permitted by the data protection laws of the country where your personal data is processed. At the end of that retention period, your data will either be deleted or anonymised.


Jacktree uses cookies to record information when you use our websites, including about the browser you are using, your IP address, the length of your visits to the websites, the pages you have viewed, the date and time of your visit.

9.1. What is a cookie?

Cookies are small text files which are downloaded to and stored on your device when you visit a website. They are widely used by website owners and let websites recognise your device, so that the sites can work more effectively. They also gather information about how you use the site. On its own, a cookie cannot be used to identify you.

9.2. What cookies do we use and why?

We use cookies to distinguish you from other users of our websites. This helps us to provide you with a good experience when you come to our websites and allows us to improve the user experience on our websites.&nbsp


Session cookies:

these cookies attach to your browser when you visit a website, but they are deleted when you leave the site.  A session cookie does not collect any information from your computer.

Permanent cookies:

these remain on your computer even when you have closed the browser. They remember your login details and password so you do not have to type them in every time you use one of our websites.

Analytical cookies:

these cookies allow us to measure and track the visitors to our websites, to see how people use our websites. This helps us to improve our websites and make sure people can finding the information they are looking for.We also track which websites people arrive from, so that we can understand how people find&nbspJacktree’s websites.

Third party cookies:

We use some third party services or software on our website. If you go to a page on our website that contains this embedded content you may be sent cookies from these websites, for example YouTube videos, Google,, Facebook and Twitter. We do not control the setting of these cookies.

You should check the third party website for more information about their cookies and how to manage them.

In the event that you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration process.

You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line, by e-mailing us at [email protected].

We require all third parties to treat your personal information as fully confidential and to fully comply with all applicable Sri Lankan Data Protection and consumer legislation from time to time in place.
You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.We use Cookies to keep track of your current shopping session to personalize your view.

v21-1 by 2021-08-01